Returns & Exchanges
At GradedGuard, we stand by the quality of our premium fashion collections and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to ensure every piece meets your standards, providing a seamless process if you are not completely satisfied with your purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Drop Off Package
Affix the label to your parcel and drop it off at any authorized courier location; ensure you obtain a receipt for tracking purposes.
Quality Inspection & Refund
After our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing